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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Error code 6000 on Canon Pixma mx922, Just unboxed it,

Customer Question

Error code 6000 on Canon Pixma mx922
JA: Has your Canon done this before? And can you guesstimate how old it is?
Customer: Just unboxed it
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Windows 10, PC
JA: How long has this been an issue? What happened right before this popped up?
Customer: Took it out of the box for the first time
JA: Anything else you want the printer expert to know before I connect you?
Customer: No, that's it
Submitted: 1 month ago.
Category: Printers
Expert:  crash2199 replied 1 month ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  crash2199 replied 1 month ago.

The error 6000 means that something is stuck in the printer either a paper jam or a piece of something (staple, tape, etc)

Please open the lid and look for anything that could be stuck in your printer then close the lid.

Then, while it is powered on, remove the power cord from the back.

Wait 2 minutes

Plug in the power cord and power it back on

Do you still have the error?