Printer Repair Questions? Ask IT Technicians for Answers ASAP
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Load a few sheets of plain paper in the product.
Press the home button, if necessary.
Press the left or right arrow button to select Setup and press the OK button.
Press the up or down arrow button to select Maintenance and press the OK button.
Press the up or down arrow button to select Head Cleaning and press the OK button.
Press the button to begin the cleaning cycle.
Never turn off the product during a cleaning cycle or you may damage it.
The power light flashes throughout the cleaning cycle and stays on green when the cleaning cycle is finished.
Now try printing
Select Nozzle Check and press the OK button to run a nozzle check to confirm that the print head is clean.
Try printing after the print head and Nozzle check then let me know the result
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