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Kevin T
Kevin T, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 1219
Experience:  IT Manager at Wood Group PSN
94743361
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Cannot connect to wireless router, MG2922 about a year??

Customer Question

cannot connect to wireless router
JA: What's the make/model number of your printer? How old is it?
Customer: MG2922 about a year??
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Acer laptop Windows 10o
JA: How long has this been an issue? What happened right before this popped up?
Customer: Installed a new router
JA: Anything else you want the printer expert to know before I connect you?
Customer: don't think so
Submitted: 4 months ago.
Category: Printers
Expert:  Kevin T replied 4 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 4 months ago.

Would it be OK to connect with a cable so I can connect and see what is happening?

Customer: replied 4 months ago.
no i'll figure it out cancel all
Expert:  Kevin T replied 4 months ago.

Ok - I've actived the rater above If you could rate me so I get credit for my time.