Thank you for your question. I am Shefin and I look forward to helping you with your issue today.
May I know the operating system you are using? Is it Windows 7?
How do you connect the printer to the computer? Using USB cable?
I apologize fr the delay in my response.
Have you ever setup Wifi on the printer? If you have a USB cable t setup wireless on your printer, please watch the video below and try following the instructions as per the video.
After setting up wireless, restart the computer and try printing again.