Printer Repair Questions? Ask IT Technicians for Answers ASAP
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Click on Start then type in services.msc
In the list, find Print Spooler and click on the Stop Service button (it looks like a stop button next to the play button)
Press the Windows key and R together to open the run box and type in: %windir%\System32\spool\PRINTERS
Delete all of the files in that folder
Go back into services.msc and start the Print Spooler
Now, all old print jobs should be cancelled.
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