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crash2199
crash2199, Technician
Category: Printers
Satisfied Customers: 17933
Experience:  5+ years as Tech
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I need to know how to set the printer so that it will print

Customer Question

I need to know how to set the printer so that it will print on both sides.
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: Canon Pixma 920 about 2 years old. I have printed on two sides before, but I cannot find the keys to do it again.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: MAC and the OS is 10.12.2
JA: How long has this been an issue? What happened right before this popped up?
Customer: I changed the operating system recently (within the past week).
JA: Anything else you want the printer expert to know before I connect you?
Customer: No
Submitted: 4 months ago.
Category: Printers
Expert:  crash2199 replied 4 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  crash2199 replied 4 months ago.

Duplex printing can be adjusted within the settings.

Take a look here: http://ugp01.c-ij.com/ij/webmanual/PrinterDriver/W/MX920%20series/1.0/EN/PPG/Dg-c_duplex.html

If you have anymore questions, please let me know otherwise if you can take a minute and use the rating system to rate our session as 4 stars or higher and press Submit so I am credited with helping you.