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Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 16661
Experience:  HNC Computing; Large format and multifunction printer expert
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I am trying to print a page and it starts to feed the paper

Customer Question

I am trying to print a page and it starts to feed the paper and then the orange light starts blinking
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: hp deskjet 5550 and it's probably 10 years or so old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: MacOS Sierra 10.12.2
JA: How long has this been an issue? What happened right before this popped up?
Customer: It just started. All I did was turn it on and went to print a page
JA: Anything else you want the printer expert to know before I connect you?
Customer: I did google about the light and not printing. I unplugged it from the wall and took ink cartridges and paper out and waited 15 min. and put it all back
Submitted: 3 months ago.
Category: Printers
Expert:  Electronics Pete replied 3 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Electronics Pete replied 3 months ago.

Have you checked for blockages first?

At 10 years old the paper feed rollers may be starting to get worn.

You could try cleaning the paper feed rollers if they are not gripping well, however they may need replacing.

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