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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Bought a refurbished 6200 Pro-Tower and I get an error

Customer Question

bought a refurbished 6200 Pro-Tower and I get an error stating there is some the front panel sound and it has taking over 15 minutes to boot, It still hasn't booted it keeps running DHCP.
JA: What's the make/model number of your printer? How old is it?
Customer: Canon Inkjet PIXMA iP3000 and a Samsung I don't recall the model number
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: It
JA: How long has this been an issue? What happened right before this popped up?
Customer: It a 6200 Pro-Tower
JA: Anything else you want the printer expert to know before I connect you?
Customer: This is first time I booted
Submitted: 1 month ago.
Category: Printers
Expert:  Jason Jones replied 1 month ago.

Hello,
I am the person that will be helping you today.

Are you able to access the Internet on that computer?

I will be standing by, looking forward to your response.

Thank you,
Jason