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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Unfortunately, I somehow managed to have my printer

Customer Question

Unfortunately, I somehow managed to have my printer registratanion deleted from Epson Connect. I WANT TO HAVE IT CONNECTED!! It is printer WF-7610, Printer serial number S9DY048320 Can you help me with that, PLEASE!
JA: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?
Customer: It is about a year old, I believe.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: From a PC and does the serial number tell you anything about the exact model?
JA: How long has this been an issue? What happened right before this popped up?
Customer: Since January 2. I tried to arrange it so that I could also print from my phone and suddenly I was informed by "Epson Connect" that my printer registration had been deleted from Epson Connect.
JA: Anything else you want the printer expert to know before I connect you?
Customer: No that I know of !
Submitted: 1 month ago.
Category: Printers
Expert:  crash2199 replied 1 month ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  crash2199 replied 1 month ago.

On the printer, is it still connected to Wi-Fi?