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Ask Electronics Pete Your Own Question

Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 16498
Experience:  HNC Computing; Large format and multifunction printer expert
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It kept saying Printer error has occurred call service

Customer Question

it kept saying Printer error has occurred call service center
JA: What's the make and model of your printer, and can you guesstimate how old it is?
Customer: mx712
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: window 7 I beleive
JA: How long has this been an issue? What happened right before this popped up?
Customer: issues started today
JA: Anything else you want the printer expert to know before I connect you?
Customer: nothing
Submitted: 1 month ago.
Category: Printers
Expert:  Electronics Pete replied 1 month ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Electronics Pete replied 1 month ago.

You can call the service center on 1-800-OK-CANON (1-***-***-****) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Or you can contact them by email at:

https://www.usa.canon.com/internet/portal/us/home/support/email/

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Your satisfaction is my priority;
Kindly take a moment to rate my service 5 stars and press submit at the top of your question page so I am rewarded for my time; tips appreciated :)
You can always reply back at any time if you need any further assistance at all.
Pete.
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Expert:  Electronics Pete replied 1 month ago.

Hi, just checking in on your question. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press submit so I am credited for my time, otherwise please reply back so we can continue with the issue.