Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.
Are you selecting duplex printing within the application or within printer preferences?
Can you print duplex from any other applications?
Ok, so the problem is with the software you are using, and not the printer itself.
Are any updates for the UltraTax software available?
Ok, please try the following: