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Jhannell
Jhannell, Technician
Category: Printers
Satisfied Customers: 8480
Experience:  Computer Engineering Diploma
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It's my computer. I need a battery HP 593553-001-201109

Customer Question

it's my computer. I need a battery HP 593***-***-****09 (601)
JA: Can you guesstimate how old your HP is? And just to clarify, what's the exact model?
Customer: 5 yrs. old HPPavilion g series
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Windows 7 laptop
JA: How long has this been an issue? What happened right before this popped up?
Customer: 6 weeks. it just came up and told me I needed one
JA: Anything else you want the printer expert to know before I connect you?
Customer: this has nothing to do with printer. It's my computer. Printer hasn't worked for a long time.
Submitted: 1 month ago.
Category: Printers
Customer: replied 1 month ago.
Don't connect nothing. I just need to buy the proper battery for my computer. Maybe im in wrong department.

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