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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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N an HP LaserJet 1320 printer, with 6 dots in triangular

Customer Question

n an HP LaserJet 1320 printer, with 6 dots in triangular layers? Mine is lit up in orange.
JA: Can you guesstimate how old your LaserJet is? And just to clarify, what's the exact model?
Customer: Maybe 10 or more years old. HP LaserJet 1320.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC. Windows.
JA: How long has this been an issue? What happened right before this popped up?
Customer: Just happened. I can print a test page. I changed toners, with no results.
JA: Anything else you want the printer expert to know before I connect you?
Customer: Just that I think.
Submitted: 2 months ago.
Category: Printers
Expert:  technicalcat replied 2 months ago.

Hello, and thank you for using this service.
I will help you now.

Are you saying you have orange error lights flashing? If so, please tell me which ones, and how many times they are flashing. Thanks.