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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have EPson wF 630 and it always has printed. It now from

Customer Question

I have EPson wF 630 and it always has printed. It now from the computer says it is not on when it is. what is wrong. Worked last week. I moved it to a different location.
JA: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?
Customer: WF- 2630
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC Windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: Just today. I moved it from one location to another
JA: Anything else you want the printer expert to know before I connect you?
Customer: Just I need to print and it is not communicating with the comuter computer
Submitted: 3 months ago.
Category: Printers
Expert:  IT Miro replied 3 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 3 months ago.

I am sorry for the problem. Please tell me if your printer is connected to your computer via USB cable or via wireless connection?

Type your reply below.

Thanks,

IT Miro

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