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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Printer off line, canon pixma, dell, for a while not sure,

Customer Question

printer off line
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: canon pixma
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: dell
JA: How long has this been an issue? What happened right before this popped up?
Customer: for a while not sure long
JA: Anything else you want the printer expert to know before I connect you?
Customer: thank u
Submitted: 21 days ago.
Category: Printers
Expert:  technicalcat replied 21 days ago.

Hello, and thank you for using this service.
I will help you now.

Is this printer connected with a USB cable or on a wireless network?

Customer: replied 21 days ago.
wire less
Expert:  technicalcat replied 21 days ago.

I sent you an offer for remote services, which would be the easiest and fastest way to solve this. This includes phone support if necessary, and there is a satisfaction guarantee. Would you like remote services?