How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

Wf7610mac cannot connect my mac to my printer. It keeps

Customer Question

wf7610mac cannot connect my mac to my printer. It keeps saying it's not connected. Help please
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: Epson wf7610
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Mac The printer is brand new
JA: How long has this been an issue? What happened right before this popped up?
Customer: I just purchased it last Tuesday - have not been able to connect
JA: Anything else you want the printer expert to know before I connect you?
Customer: what is going on?
JA: I'm good. And you?
Customer: good, thanks
JA: Glad to hear it. How can we help?
Customer: I just purchased an Epson wf7610 printer and I can not get it to connect to my Mac
Submitted: 4 months ago.
Category: Printers
Expert:  IT Miro replied 4 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 4 months ago.

Please tell me how you wish to connect your printer to your computer - is it via a USB cable or via wireless connection?

Type your reply below.

Thanks,

IT Miro