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ITCris
ITCris, Technician
Category: Printers
Satisfied Customers: 6354
Experience:  Experience of Installation & Repairs on Printers 6 years.
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I am trying to hook my printer up to my laptop and I don't

Customer Question

I am trying to hook my printer up to my laptop and I don't have my disk. I can't find the printer driver online. What do I do? It is a Canon MX 922
JA: Has your Canon done this before? And can you guesstimate how old it is?
Customer: I think it is 3-4 years old, I am not sure exactly when I replaced it. I have never hooked it up to the laptop before.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: It is a PC, Windows 7
JA: How long has this been an issue? What happened right before this popped up?
Customer: My PC died, so now I have to use my laptop, lol
JA: Anything else you want the printer expert to know before I connect you?
Customer: I just need to be able to print, thanks!
Submitted: 5 months ago.
Category: Printers
Expert:  ITCris replied 5 months ago.

Hi there, I am Cris and will be glad to assist you.

Here is the link to download the driver/software for your printer. Scroll down and select "Driver" tab.

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkjet-multifunction/mx-series-inkjet/mx922

Let me know if you need remote support installing your printer or have any further questions. Please take the time to rate my service at the top and submit.