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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5076
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My HP 2540 printer will not stay on I have to turn it on

Customer Question

my HP 2540 printer will not stay on I have to turn it on when I need to use it I can not find a way to have it stay on when I am online and pause for a few minu
JA: Can you guesstimate how old your HP is? And just to clarify, what's the exact model?
Customer: 6 months. 2540
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: since new no changes
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 5 months ago.
Category: Printers
Expert:  Bruce Wilner replied 5 months ago.

If it only stays on for a few minutes and dies, it is having power problems and should be discarded and replaced.

If "a few minutes" means, like, 45 or 60, check your power save options on the printer's admin menu to make sure you aren't automatically putting it to sleep.