I'm sorry about the issue. Is there any error or message?
Is the printer wireless?
Does your problematic computer have Windows XP, Vista, or 7 or 8 or 10?
Please reply at the box below. Thank you,
Thank you. On your computer, please click on the website below in order to connect with me remotely, then I can help you directly:
http://www.justanswer.com/remotedesktop/join.aspx?Session=d46d26db-a257-4a9c-aeea-43060cbf6d33, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
1. On your computer, please click on the website below in order to connect with me remotely, then I can help you directly:
, then click on Open or Run (or save) if prompted.2. Then press at the same time the two keys Ctrl and J on the keyboard, then the Downloads window should open.3. Then there, open / run the item called Elsinore.ScreenConnect.Client and install it.; (If needed, double-click on the item Elsinore.ScreenConnect.Client and open / run / install it.)
Is there any error or message when printing?
Are you able to go to the Wireless / Settings / Wireless Setup Wizard on your printer's screen?
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,
When you are available, please reply back to continue. Or you can try the following fix:
- If that does not work, please try:
- If that still does not work, please try:
Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,