How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John Your Own Question

John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I can not get the ADF working. The message is that I won't

Customer Question

I can not get the ADF working. The message is that I won't work on this setting
JA: Just to clarify, what's the exact make and model of your machine?
Customer: EPSON 810
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC
JA: How long has this been an issue? What happened right before this popped up?
Customer: All my previous copying was from the single sheet glass.
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 20 days ago.
Category: Printers
Expert:  Russell H. replied 20 days ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

What page size are you trying to use with the ADF, and are you doing copying, or scanning with it?

How new, or old, is the Epson printer in question, please?