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Quiksilver07070
Quiksilver07070, Computer Support Specialist
Category: Printers
Satisfied Customers: 793
Experience:  Consultant within every computer and networking category. Troubleshoot and maintain various operating systems. Sales Engineering.
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Do you know anything about Sharp MX2640N Waste toner? it is

Customer Question

Do you know anything about Sharp MX2640N Waste toner?
JA: What's the make/model number of your printer? How old is it?
Customer: it is Sharp MX 2640N about a year. I just took out the waste toner and emptied it and am having trouble putting it back in.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: It has nothing to do with the computer.
JA: How long has this been an issue? What happened right before this popped up?
Customer: It said the waste toner was fun and needed emptied
JA: Anything else you want the printer expert to know before I connect you?
Customer: no thank you
Submitted: 17 days ago.
Category: Printers
Expert:  Quiksilver07070 replied 17 days ago.

Hello, and Thank You for choosing JustAnswer.com
My name is ***** ***** I am reviewing your question now, please stand by for 1 or 2 minute for reply.

Customer: replied 17 days ago.
Thank you
Expert:  Quiksilver07070 replied 17 days ago.

i need to pull the technical manual......i have replaced mamny a wast toner.....but on this particular Shapr machine...no......other models ....yes.

Customer: replied 17 days ago.
I got it emptied but it won't go back in place. I went online and looked at how it should go and it shows just putting it in and closing the door?
Expert:  Quiksilver07070 replied 17 days ago.

well heres the manual

are you talkign about the TONER COLLECTION CONTAINER?

http://siica.sharpusa.com/portals/0/downloads/Manuals/MX-2640N-3140N-3640N/contents/09-001.htm

.

I mean there isnt much i can do from where imsitting.....theres nothign secret about putting it back in.

My suggestion is to just keep trying.

Expert:  Quiksilver07070 replied 17 days ago.

but if its the TONER COLLECTION CONTAINER....you have to put in a NEW one!

Customer: replied 17 days ago.
Thanks, ***** ***** trying for 2 1/2 hours! It goes find in the bottom but won't click in the top so the door shuts.
Expert:  Quiksilver07070 replied 17 days ago.

Oh...are you using a NEW one?

or are you trying to put the old one back in?

it wont work...you have to use a new one.

Expert:  Quiksilver07070 replied 17 days ago.

Sorry, i though when you said you were trying to put it back in.....i though you knew it had to be a new one?

The part number to order a new one is

Expert:  Quiksilver07070 replied 17 days ago.

MX-230HB

Replacement Toner COllection Conatiner

Customer: replied 17 days ago.
Then that is the problem. I emptied the old one and am trying to put it back.
Expert:  Quiksilver07070 replied 17 days ago.

showing its not reusable.

look in the manual link i sent and look under the REPLACING THE TONER COLLECTION CONTAINER

Expert:  Quiksilver07070 replied 17 days ago.

Yeah, sorry....you gotta get a new one.

There is a cathc that opens when you install it....so you cant REinstall it.

Once you take it out,,,the catch trips....and ownt let you put it back in.

Expert:  Quiksilver07070 replied 17 days ago.

Please take a moment to rate at the top of the page.

Thank You!

Expert:  Quiksilver07070 replied 17 days ago.

Dont forget to rate at t he top of the page.

5 stars is best.

Thank you and happy holidays.