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Ask Electronics Pete Your Own Question
Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 17023
Experience:  HNC Computing; Large format and multifunction printer expert
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I have a noew Canon Eos 7D II camera and a new memory card.

Customer Question

I have a noew Canon Eos 7D Mark II camera and a new memory card. the memory card was workingjut fine until yesterday. today I cannot download my new pics to my computer. Could I have deactivated something on the camera without realizing it?
JA: Has your Canon done this before? And can you guesstimate how old it is?
Customer: I bought the camera in October of this year. So, 2 months only, and it has never done this before.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: It's a Mac and OS system.
JA: How long has this been an issue? What happened right before this popped up?
Customer: I just came home from a photoshoot and wanted to download my new pics.
JA: Anything else you want the printer expert to know before I connect you?
Customer: No, but there is no printer involved here.
Submitted: 5 months ago.
Category: Printers
Expert:  Electronics Pete replied 5 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Electronics Pete replied 5 months ago.

Please reply and let me know if you still need assistance with this.

Expert:  Electronics Pete replied 5 months ago.

Hi, just checking in on your question. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press submit so I am credited for my time, otherwise please reply back so we can continue with the issue.