Hello, I am pleased to have the opportunity to assist you. My name is ***** ***** I can help you solve your problem. How is your printer connected, usb, ethernet, or wireless?
Please select the Apple icon in the top left corner of your screen. Then select About Mac from the menu. This will show the version of your mac operating system. We will take care of your problems together , and when we are done, you will not feel either frustrated or computer stupid.