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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My Epson xp-320 does not print the content but does print

Customer Question

my Epson xp-320 does not print the content but does print the border
JA: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?
Customer: about I year and it on the ftont cover EPSON XP-320
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: it had been printing as normal and the last month it would not print an invoice
JA: Anything else you want the printer expert to know before I connect you?
Customer: I don't think so
Submitted: 1 month ago.
Category: Printers
Expert:  Nathan replied 1 month ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 1 month ago.

Hello Peter,

is the epson more or less than a year old?
If you make a copy from the glass (test both black and color modes) how do those come out?