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Ask Electronics Pete Your Own Question
Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 17020
Experience:  HNC Computing; Large format and multifunction printer expert
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I'm trying to print envelopes from the second tray and its

Customer Question

I'm trying to print envelopes from the second tray and its very faint. Can't even read the addresses
JA: What's the make/model number of your printer? How old is it?
Customer: Expson XP-610 Ink levels seem to be fine and prints from the bottom tray just fine
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Mac
JA: How long has this been an issue? What happened right before this popped up?
Customer: I've been trying to print for hours now. Changed the Black Photo cartridge. I rarely use the second tray
JA: Anything else you want the printer expert to know before I connect you?
Customer: Does this service cost?
Submitted: 5 months ago.
Category: Printers
Customer: replied 5 months ago.
Anyone have an answer for me?
Expert:  Electronics Pete replied 5 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Electronics Pete replied 5 months ago.

You will need to adjust the print settings.

What software are you printing from?

Expert:  Electronics Pete replied 5 months ago.

Hi, just checking in on your question. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press submit so I am credited for my time, otherwise please reply back so we can continue with the issue.