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Quiksilver07070
Quiksilver07070, Computer Support Specialist
Category: Printers
Satisfied Customers: 793
Experience:  Consultant within every computer and networking category. Troubleshoot and maintain various operating systems. Sales Engineering.
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My printer is a Canon iP2700. I get this message about the

Customer Question

My printer is a Canon iP2700. I get this message about the ink absorber being full. This printer goes through a lot of ink, fast. Is the absorber problem the cause of that?
Submitted: 3 months ago.
Category: Printers
Expert:  Quiksilver07070 replied 3 months ago.

Hello, and Thank You for choosing JustAnswer.com
My name is ***** ***** I am reviewing your question now, please stand by for 1 or 2 minute for reply.

Expert:  Quiksilver07070 replied 3 months ago.

ink absorber just absorbs the ink that leaks out.

if the ink cartridges leak, then the absorber will absorb it up.

So its most likely the cartridges or the ink wells. them self.

Customer: replied 3 months ago.
Your last sentence doesn't say anything that I can comptrhend. Do I need to find and clean the ink absorber? Is this the reason we seem to use a huge amount of ink in a short time?
Customer: replied 3 months ago.
No I just want a readable answer.
Customer: replied 3 months ago.
Please reply as to what your last few words mean.
Expert:  Quiksilver07070 replied 3 months ago.

i am checking yoru technical manual...please stand-by

Expert:  Quiksilver07070 replied 3 months ago.

the user manual is of no help.

It instructs you to contact the Service department.....as there is an issue that can not be solved without a technician putting his hands on the printer.

So....thats all we can do.

Heres is the screen shot of the issue form the manual.

just a moment and i will find a service number you can call.

Expert:  Quiksilver07070 replied 3 months ago.
  • If the printer emits any unusual sound, smoke, or odor, turn it off immediately. Unplug the power cord from the outlet and contact the seller or the service center. Never attempt to repair or disassemble the printer yourself.

  • Attempts by customers to repair or take apart the printer will invalidate any warranty regardless of whether the warranty has expired.

Expert:  Quiksilver07070 replied 3 months ago.

So, thats why we cant go any further.

Expert:  Quiksilver07070 replied 3 months ago.

they dont publish the correct way to take it apart, because they dont want you to.

So....you have 2 choices.....keep using it.....and just keep clearing the absorber error, until it breaks completely, and you have to buy a new one.

Or

take it in for repair, BEFORE it breaks completely

Expert:  Quiksilver07070 replied 3 months ago.

depending on the AGE of the printer woudl determine the best course of action.....they wont last forever.....and are only engineered to last about 1 year....but the average is about 3-5 years.

Called engineered obsolesnece.

So, if its over 3 years......no repair.....just buy a new one.

under 3 years.....repair it, you coudl still get a couple more years

Customer: replied 3 months ago.
I don't need any more. No more charges, please.
Expert:  Quiksilver07070 replied 3 months ago.

so i help you, and you dont want to pay.....great

Expert:  Quiksilver07070 replied 3 months ago.

Welllllpp, thanks for coming to JustAnswer.com

Bye Now.

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