Printer Repair Questions? Ask IT Technicians for Answers ASAP
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Make sure that the power is turned on.
Load a sheet of A4 or Letter-sized plain paper in the front tray.
Open the output tray extension, open the paper output tray, then extend the paper output support.
Print the print head alignment sheet.
Press the Setup button.
The Setup menu screen will appear.
Use the or button to select Maintenance, then press the OK button.
Use the or button to select Head alignment, then press the OK button.
The print head alignment sheet will be printed.
Scan the print head alignment sheet to adjust the print head position.
Confirm the message, then load the print head alignment sheet on the platen glass.
Load the print head alignment sheet WITH THE PRINTED SIDE FACING DOWN and align the mark on the bottom right corner of the sheet with the alignment mark .
Close the document cover gently, then press the Color or Black button.
The machine starts scanning the print head alignment sheet, and the print head position will be adjusted automatically.
When adjusting the print head position is complete, remove the print head alignment sheet on the platen glass.
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