How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask VanMagnus Systems Your Own Question

VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1149
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
16924516
Type Your Printers Question Here...
VanMagnus Systems is online now
A new question is answered every 9 seconds

The printer is a epson xp-530. it is conected via wifi. it

Customer Question

the printer is a epson xp-530. it is conected via wifi. it does absolutely nothing.
JA: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?
Customer: epson is one week old. model is xp-530
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: printer operates good under windows. when i change to linux Maya 13, the computer cannot see the priinter
JA: How long has this been an issue? What happened right before this popped up?
Customer: Npthing has haoppened. A week ago, i installed the printer under windows. worked OK. changed over to Linux, nothing happened. I have spent a week trying to find out why.
JA: Anything else you want the printer expert to know before I connect you?
Customer: No. That is all.
Submitted: 1 month ago.
Category: Printers
Expert:  VanMagnus Systems replied 1 month ago.

Hello, and thank you for choosing JA for your support needs. Happy to assist you with this issue.

When did this issue first happen? What is the age of the Printer?