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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I HAVE AN EPSON XP 630. ALL OF A SUDDEN, IT WILL ONLY PRINT,

Customer Question

I HAVE AN EPSON XP 630. ALL OF A SUDDEN, IT WILL ONLY PRINT
JA: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?
Customer: 2-SIDED COPIES...I'VE TRIED TWO ADDRESS THAT IN THE SETTINGS MENU BUT NOTHING SEEMS TO WORK....HELP
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: MAC OS X EL CAPITAN
JA: How long has this been an issue? What happened right before this popped up?
Customer: ALL WAS WELL UNTIL ABOUT A WEEK AGO AND NOW, I HAVE THIS PROBLEM ALL THE TIME
JA: Anything else you want the printer expert to know before I connect you?
Customer: NOT REALLY
Submitted: 1 month ago.
Category: Printers
Expert:  Jason Jones replied 1 month ago.

Hello,

I am the person that will be helping you today. May I ask how the printer is connected to your system? (usb, wifi, network, etc)

I look forward to your response.

Thank you,
Jason

Customer: replied 1 month ago.
my printer is connected with a usb
Expert:  Jason Jones replied 1 month ago.

Thank you for the update. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.