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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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What is the network security key, HP Office Jet 4652, i coud

Customer Question

what is the network security key
JA: What's the make/model number of your printer? How old is it?
Customer: HP Office Jet 4652
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: i coud not find the model number but the serial number is
JA: How long has this been an issue? What happened right before this popped up?
Customer: Mac
JA: Anything else you want the printer expert to know before I connect you?
Customer: serial number is ***** This is a new printer I am trying to set up
Submitted: 24 days ago.
Category: Printers
Expert:  Ashik replied 24 days ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

It is the password ***** your WiFi network. Do you know your WiFi password ?

Customer: replied 24 days ago.
How do I find the password ***** I can connect my other computer and phone
Expert:  Ashik replied 24 days ago.

Is your Mac connected to your WiFi network ?