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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I want the eprint printer taken off. I have always used

Customer Question

I want the eprint printer taken off. I have always used PiXMA MG 3220
JA: Can you guesstimate how old the Pixma is? And has this happened before?
Customer: It is only about 3 yrs old and the only time it has happen is when eprint printer shows up.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: it is about 3 years old and the only other time this happened is when eprint printer shows up
JA: How long has this been an issue? What happened right before this popped up?
Customer: About 5 days. When I connected with Cortana which I do not like.
JA: Anything else you want the printer expert to know before I connect you?
Customer: No I just not my cannon to work I am a Bible Teacher and I need my printer
Submitted: 5 months ago.
Category: Printers
Expert:  IT Miro replied 5 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 5 months ago.

To confirm, you are unable to print from your Canon PIXMA MG3200 printer any more? If so, do you see another printer listed when you attempt to print the documents?

Type your reply below.

Thanks,

IT Miro

Expert:  IT Miro replied 5 months ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro

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