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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a Stylus NX330. After a paper jam, it tells me

Customer Question

I have a Stylus NX330. After a paper jam, it tells me "printer error, turn off" but not how to fix it, when I turn it back on, same message
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: looking...
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC, Windows 7, printer is Epson Stylus NX330 model C461B
JA: How long has this been an issue? What happened right before this popped up?
Customer: a day ago, paper jam
JA: Anything else you want the printer expert to know before I connect you?
Customer: I don't think so
Submitted: 3 months ago.
Category: Printers
Expert:  MikeW replied 3 months ago.

Hello my name is ***** ***** I'll be happy to assist you today. Are you available now?

Customer: replied 3 months ago.
Never mind, I unplugged it then plugged in again, it seems to be working again.
Expert:  MikeW replied 3 months ago.

Ok.

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