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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5076
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have two PC 1 is just 4 weeks the other one is a Dell core

Customer Question

I have two PC 1 is just 4 weeks the other one is a Dell core 13 Ihave a PowerShot SD1000.i have not been able to download anything. I get a message that I need something more then I got. need some help
JA: Can you guesstimate how old your Dell is? And just to clarify, what's the exact model?
Customer: About 4 years
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: i have anew HP 127
JA: How long has this been an issue? What happened right before this popped up?
Customer: Today is the first in som 6 months
JA: Anything else you want the printer expert to know before I connect you?
Customer: I don't need a printer I need a camera software to update the prolem I gave to you earlier
Submitted: 6 months ago.
Category: Printers
Expert:  technicalcat replied 6 months ago.

Hello, and thank you for using this service.
I will help you now.

Are you trying to transfer pictures from the powershot to the computer?