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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Icant find a print box on the screen to print a pdf, xp 200

Customer Question

icant find a print box on the screen to print a pdf
JA: What's the make/model number of your printer? How old is it?
Customer: xp 200 6 months old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: windows 7
JA: How long has this been an issue? What happened right before this popped up?
Customer: when I first bought the printer it worked fine, a small Epsom screen came up with all details needed such as size color etc plus a print box to click on now there is alarge Epsom screen asking for same info as before but no print box that I can see
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 5 days ago.
Category: Printers
Expert:  technicalcat replied 5 days ago.

Hello, and thank you for using this service.
I will help you now.

Are you able to open the PDF and view it, but just not print, or can you not open the PDF at all?