Hello. My name is Michael. I can help you with your question.
How did the problem begin? What happens when you try to print?
Also, is the computer a windows computer or a MAc?
I would suggest starting with the HP print doctor.
HP provides a free tool called HP Print and Scan Doctor to diagnose and resolve printing and scanning problems. Download and run HP Print and Scan Doctor to quickly and automatically perform several troubleshooting tasks known to resolve this issue. When this link is clicked, HP Print and Scan Doctor is downloaded using your Internet browser's download capabilities.
Why do you feel the need to be so disrespectful? You don't know me.
The site with printdoctor is the HP site. Print Doctor is software. There is no other human involved.
Maybe you can tell me exactly what you are expecting, rather than insulting me.
Hello. Welcome to Just Answer. Please allow me to assist you with your question today. I am John, I will do my very best to help you solve this problem.
Are you connecting the printer to a USB port in your computer? Or is it wireless?
If you are connecting it to the computer please try connecting it to a different USB port and restart Windows.
Please let me know how it goes clicking REPLY.