Hello, I am pleased to have the opportunity to assist you. My name is ***** ***** I can help you solve your problem. What is your computer operating system?
You have to use the down arrow to scroll through the error code. E is just the first letter. It is followed by two numbers. Please give me the full code, so that I can determine the nature of the problem. You should also have a four digit error code on your computer screen. Are you using a pc or a mac?
What are you trying to do? Are you trying to scan the bill to print a copy? In other words, are you only using your machine as a copier rather than a printer? Scanning and copying are two different things. Scanning is for storing a copy of a document in a computer. You need to have a connection to the computer for this and you also have to install printer software. You do not need a computer to use the machine as a copier, to print copies of a document.
However, you do need to determine what error the E indicates by scrolling the additional characters through the single digit display using the down arrow key. Please give me the full three-digit error code, so that I can advise you haw to resolve the copier problem.
You said in your question that there was an E showing on the printer display. The letter E is the first character of an error code. You need to display the next two characters, which are numbers. I have explained that the way to do that is to use the down arrow key.
Okay. Good. I am glad that you have solved your problem.