How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John Your Own Question

John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

Jams of various sorts, hl-2700DW, pc, I haven't used it in

Customer Question

jams of various sorts
JA: What's the make/model number of your printer? How old is it?
Customer: hl-2700DW
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc
JA: How long has this been an issue? What happened right before this popped up?
Customer: I haven't used it in several months
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Printers
Expert:  crash2199 replied 2 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  crash2199 replied 2 months ago.

Is the printer jammed right now?

Customer: replied 2 months ago.
I am trying to feed 1sheet at a time .it does not feed from tray
Expert:  crash2199 replied 2 months ago.

Does it jam when you feed one sheet?

Customer: replied 2 months ago.
I do not use the computers the internet
Expert:  crash2199 replied 2 months ago.

Does it jam when you feed one sheet?