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What is the error code that you see?
While the printer is powered on, unplug the printer from the wall outlet then wait 2 minute.
Plug in the printer and power on the printer then wait another minute.
Check to see if the issue continues.
I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.
I have not heard from you in a while -- If you can rate our session as 4 stars or higher and press Submit so I am credited with helping you and mark the question as helped.