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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My printer epson workforce wf-2760 is offline, 3 months old

Customer Question

my printer epson workforce wf-2760 is offline
JA: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?
Customer: 3 months old WF-2760
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc windows
JA: How long has this been an issue? What happened right before this popped up?
Customer: we were on vaction and came home and didnt print
JA: Anything else you want the printer expert to know before I connect you?
Customer: no is it going to cost me
Submitted: 13 days ago.
Category: Printers
Expert:  Shefin replied 12 days ago.

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

May I know the operating system you are using? Is it Windows 7?

How do you connect the printer to the computer? Using USB cable?

Thank you.

S H E F I N