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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I cant find any info to help me print photos i have a

Customer Question

i cant find any info to help me print photos i have a mfc532dw
JA: What's the make/model number of your printer? How old is it?
Customer: months old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc
JA: How long has this been an issue? What happened right before this popped up?
Customer: i have never tried to print before cant find any thing in the paper work to help me
JA: Anything else you want the printer expert to know before I connect you?
Customer: no thats about it
Submitted: 6 months ago.
Category: Printers
Expert:  Michelle replied 6 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 6 months ago.

let me know how is the printer connected to computer..usb cable or wifi

Expert:  Michelle replied 6 months ago.

also let me know what version of windows you have on the computer...xp, vista, windows 7, 8 or 10

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