Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP
Can you tell me, what else you have tried to solve the problem, except replacing the cartridges. So, that I can skip those steps .
Thanks, ***** ***** check the printer display and let me know, if you see any error code or message on it ?
Thanks for the update, it seems the nozzles are severely blocked, which is very normal for any printer, which are not used for a long time. You have to flush the printhead using printhead cleaning kit to solve the problem. You can get the kit from any local computer shop or from the link below. Please let me know, if you need any further information or help otherwise please remember to give a positive rating as that is the only way, I am compensated for my time and effort.
HI!, did you try out the steps, which I have suggested ?