How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask SorenX Your Own Question
SorenX
SorenX, Technician
Category: Printers
Satisfied Customers: 1948
Experience:  Over ten years experience troubleshooting printers.
56108293
Type Your Printers Question Here...
SorenX is online now
A new question is answered every 9 seconds

I have a hl-3170cdw printer and a lap top w/windows 10 that

Customer Question

I have a hl-3170cdw printer and a lap top w/windows 10 that has no cd-rom,can I down load a driver to make this work.
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: it's brand new.brotherHL3170CDW
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc
JA: How long has this been an issue? What happened right before this popped up?
Customer: got it ups today the book said I need a cd rom
JA: Anything else you want the printer expert to know before I connect you?
Customer: thanks
Submitted: 6 months ago.
Category: Printers
Expert:  SorenX replied 6 months ago.

Hi, my name is ***** ***** I'll be happy to help you today!

You can easily download the drivers from Brother's support site. Here's a link to the driver page for your printer:

http://support.brother.com/g/b/downloadtop.aspx?c=us&lang=en&prod=hl3170cdw_all

That should do it for you! Let me know if you have any questions on this.

NOTE: Before leaving this page, please use the rating box at the top of the screen to rate the answer at least 3 STARS/OK SERVICE or better so that I receive credit for assisting you.