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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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HP Officejet 6600 having trouble receiving faxes, I believe

Customer Question

HP Officejet 6600 having trouble receiving faxes
JA: Can you guesstimate how old your OfficeJet is? And just to clarify, what's the exact model?
Customer: I believe it is 2012
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC but don't know what you mean by operating system
JA: How long has this been an issue? What happened right before this popped up?
Customer: I had an incoming fax yesterday and it said that it was receiving page 1 but didn't come thru. It sounded like it was trying.
JA: Anything else you want the printer expert to know before I connect you?
Customer: No
Submitted: 11 days ago.
Category: Printers
Expert:  Sudipto replied 11 days ago.

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Expert:  Sudipto replied 11 days ago.

Do you mean a blank page is coming out from the printer when you receive the fax ?

Customer: replied 11 days ago.
No Nothing is coming thru not even a blank page
Expert:  Sudipto replied 11 days ago.

Do you get any error message, like memory full etc. ?

Customer: replied 11 days ago.
No I want my money refunded as for the 52 dollars I am going to buy a new one
Expert:  Sudipto replied 11 days ago.

As far as I can see, the value you selected for this question is $23, where did you see $52 ?