How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John Your Own Question

John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

New computer and want to hook up old printer, hp photosmart

Customer Question

new computer and want to hook up old printer
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: hp photosmart C6180 all in one
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc
JA: How long has this been an issue? What happened right before this popped up?
Customer: tried once but didn't have correct connections, I do now
JA: Anything else you want the printer expert to know before I connect you?
Customer: not that I know of
Submitted: 12 days ago.
Category: Printers
Expert:  Cody replied 12 days ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 12 days ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Customer: replied 12 days ago.
Customer: replied 12 days ago.
No. No more chareges
Customer: replied 12 days ago.
This is scam
Customer: replied 12 days ago.
Do not take any more money out of my account and cancel and cancel any contract. Confusing and trickery to get more money. You did not help me with one question. You are a scam. I will be reporting you as a scam

Related Printers Questions