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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I forgot my password, xp400 maybe 3 yrs old, MacBook Pro 3

Customer Question

I forgot my password
JA: What's the make/model number of your printer? How old is it?
Customer: xp400 maybe 3 yrs old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: MacBook Pro 3 years old
JA: How long has this been an issue? What happened right before this popped up?
Customer: I can't remember I'm 86
JA: Anything else you want the printer expert to know before I connect you?
Customer: I can't think of anything except that I'm weak technologically
Submitted: 12 days ago.
Category: Printers
Expert:  crash2199 replied 12 days ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  crash2199 replied 12 days ago.

Which password ***** you forget?

Customer: replied 11 days ago.
Password ***** printer. Epsom 400 xp
Expert:  crash2199 replied 10 days ago.

The printer does not have password. What is showing up on your screen exactly?