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Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 15771
Experience:  HNC Computing; Large format and multifunction printer expert
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I just bought an HP Printer - Office Jet 4650. While setting

Customer Question

I just bought an HP Printer - Office Jet 4650. While setting it up I inadvertently inserted an ink cartridge with the carriage latch in the down position. It locked in the down position, and I cannot reposition the carriage latch in order to insert the ink cartridge. Do you have any suggestions? Thank you!
Submitted: 13 days ago.
Category: Printers
Expert:  Electronics Pete replied 12 days ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Electronics Pete replied 12 days ago.

You will need to use some force to lift up the latch.

This can usually be done without causing any damage.

There isn't any other way around this - if returned to factory they will normally fit a replacement carriage.

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