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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Have Canon wireless printer Model MG2920 but can't find

Customer Question

Have Canon wireless printer Model MG2920 but can't find registration ID# (it's not on the simplified manual I have).
JA: Has your Canon done this before? And can you guesstimate how old it is?
Customer: I bought it Nov 2015 and never had real success setting it up. My son got a network configuration page run off but no it's asking for a registration ID and Model #MG2920 is not on the list of models with ID #'s.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I last tried to hook it up last January I think, but no success. So I've used the printer at work and never got around to this one until last night when my son tried to set it up.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: Nothing I can think of.
Submitted: 9 days ago.
Category: Printers
Expert:  crash2199 replied 9 days ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  crash2199 replied 9 days ago.

Does your printer have a color LCD screen or a black/white LCD screen on it?