Thank you for using JustAnswer.com.My name is ***** ***** I will do my best to help.This is usually 1 of 2 things, more likely number 1:
1. One of the computers sent a "corrupt" file to the printer, and the result is a large, seemingly unending, document. I'm guessing the only way to stop it is to actually turn off the printer?
2. The driver on one of the computers is 'corrupt'. Similar to #1, but the document itself is not corrupt, the software simply doesn't understand so it is sending a seemingly unending document to the printer.
My first question, is it as I suggested in #1 - must the printer be turned off to stop the printing?Thanks,Bob