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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have an HP Printer that I need a new p;rint head for.

Customer Question

I have an HP Printer that I need a new p;rint head for. Where can I go to fine one on line?
JA: Can you guesstimate how old your HP is? And just to clarify, what's the exact model?
Customer: Age I guess is about two years, it is NOT in warranty. The
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: The HP Product Number is ***** I am printing ffrom
JA: How long has this been an issue? What happened right before this popped up?
Customer: I am printing from a windows HP laptop. this has been a printing issue for about a week..
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 8 days ago.
Category: Printers
Expert:  Kevin T replied 8 days ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 8 days ago.

Can you give me the serial number please?

Customer: replied 8 days ago.
Serial Number = CN226AK<04M05KD. Not under Warranty.
Customer: replied 8 days ago.
Correction S/N=CN226AK04M05KD. This cannot be fixed except by replacing the print head. I just need to know where I can get one.
Customer: replied 8 days ago.
Well Kevin T, are you working on an answer, or have you decided not to find the information I ask for?
Customer: replied 8 days ago.
If anyone reads this, "Just Answer" is getting a very low rating from me, because I got no responce to my question from Technician Kevin T. And I doubt that I will hear from "Just Answer" but just in case my phone is 8994-8990-3266
Customer: replied 8 days ago.
correction phone is(###) ###-####
Expert:  crash2199 replied 8 days ago.

Hi!

A new expert here -- Do you still need help?

Expert:  Bhavik Joshi replied 8 days ago.

To speak or chat with an HP spare parts sales representative about order placement you can chat or call us at 1-***-***-**** from Monday-Friday 7:00am-7:00pm central time.

or you can visit below website and place your order over there :-

https://parts.hp.com/hpparts/CountryChoice.aspx?mscssid=&ccode=ZZ&lcode=ZZ

Let me know if you have any questions.

Expert:  Bhavik Joshi replied 8 days ago.

Are you satisfied with my answer? Do you have any follow up questions

Expert:  crash2199 replied 8 days ago.

Hi!

A new expert here -- Do you still need help?

Expert:  Bhavik Joshi replied 8 days ago.

Also there is an option of using a website's like Amazon etc. I won't recommend you to go for that option if you are not much comfortable in using them or replacing parts of your printer by your own.

Expert:  Bhavik Joshi replied 6 days ago.

Are you satisfied with my answer ?

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