How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I have aWF-2540 and it does not print. I cleaned the head

Customer Question

I have aWF-2540 and it does not print. I cleaned the head and nozzle and replaced low ink. Suggestions?
JA: What's the make/model number of your printer? How old is it?
Customer: Epson WF-2540 about 2 years old.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: MAC OSX
JA: How long has this been an issue? What happened right before this popped up?
Customer: Just started today I printed NY times crossword just fine. Then the acrostic fade and the 3rd item was very faint and the 4th gone
JA: Anything else you want the printer expert to know before I connect you?
Customer: I think that's it
Submitted: 6 months ago.
Category: Printers
Expert:  cvd4311 replied 6 months ago.

Make sure that nothing is on your ink cartridges (the paper that covers ink)

Also take a cotton swab or q tip and dip in a little alcohol and clean the top if the ink cartridge where the ink comes out.

Also go into your menu , click on the first one (Ink Cartridges) and check and see how low or if the wf-2540 is saying it's completely full.